If you are waiting on a withdrawal right now, the short answer is that Quotex typically processes requests within 1 to 5 business days. The longer answer is that the platform's processing time is only one part of how long the money actually takes to reach you, and most delays people complain about happen for reasons that are predictable.
The short answer
A Quotex withdrawal has two stages, and people usually only count the first one:
- Platform processing — Quotex reviews and approves the request. Usually 1 to 5 business days.
- Payment network transfer — your bank, card issuer or crypto network moves the money. Anywhere from minutes to several more days.
So a withdrawal that Quotex approved on day two can still land in your account on day six, and nothing has gone wrong. Business days also exclude weekends and public holidays, which is why a Friday request often feels like it has stalled.
Typical timing by payment method
These are the ranges most users report. Treat them as rough expectations, not guarantees, because processing depends on your country, your bank and how busy the platform is.
| Method | Typical total time |
|---|---|
| Cryptocurrency | Often the fastest — same day to 2 days |
| E-wallets (Advcash, Perfect Money) | 1 to 3 business days |
| Visa / Mastercard | 3 to 7 business days, bank-dependent |
Card withdrawals are consistently the slowest, because the money is refunded back through the card network rather than sent as a fresh payment. That step is your bank's, not the platform's, and support cannot speed it up.
Why withdrawals get delayed
In practice, almost every delayed withdrawal comes down to one of these five things.
1. Verification is not finished
This is by far the most common cause. Verification is usually requested before your first withdrawal, not when you sign up, so plenty of people only discover it when they try to take money out. You will need a photo of your ID document and a proof of address. Reviews typically take a few working days, and that clock starts when you submit the documents, not when you requested the withdrawal.
If you know you will want to withdraw soon, get verified before you need the money rather than after.
2. You are withdrawing to a different method
Withdrawals are generally sent back to the same method used for the deposit, and often in the same proportion. If you deposited by card and try to withdraw to crypto, expect the request to be rejected or adjusted. This is a standard anti-money-laundering rule across the industry, not a Quotex quirk.
3. Document quality problems
Blurry photos, cropped corners, glare across the document, or a proof of address that is older than the accepted window all cause a re-submission — and the review period restarts. The name on your documents must also match the name on the account exactly.
4. An open bonus
If you accepted a deposit bonus, it usually carries a trading-volume requirement that must be met before funds can be withdrawn. Check whether a bonus is active on your account before assuming the withdrawal itself is stuck. If you plan to withdraw soon, it is often simpler to decline bonuses entirely.
5. Weekends, holidays and queues
Requests made Friday evening are effectively Monday requests. Local banking holidays in your country add further days that have nothing to do with the platform.
What to do if your withdrawal is late
- Count business days only, and start counting from when your documents were approved rather than when you clicked withdraw.
- Check your account status — look for a pending verification request or an active bonus.
- Confirm the destination matches your deposit method.
- Contact Quotex support directly through the platform, with your request ID and the date. This is the only channel that can actually see your account.
- If it is a card withdrawal that Quotex shows as processed, the delay is at your bank. Ask them about a pending refund to your card.
An honest word about complaints
If you search for this topic you will find forum threads and complaint pages about withdrawals that took much longer than expected, or were refused. Some of those are verification issues that got resolved. Some are bonus terms the user did not read. And some are genuine disputes.
It is worth knowing that Quotex is not regulated by a major financial authority such as the FCA, ASIC or CySEC. That matters here specifically: with a regulated broker, an unresolved withdrawal dispute can be escalated to an ombudsman or compensation scheme. Without regulation, your only route is the platform's own support. That is a real risk to weigh before you deposit an amount you would struggle to lose, and it is the reason we suggest starting small and withdrawing once early to confirm the process works for your country and payment method before committing more.
Practical tips
- Verify your account before you need to withdraw, not after.
- Do a small test withdrawal early so you learn your own timings.
- Use the same method you deposited with.
- Photograph documents flat, in daylight, with all four corners visible.
- Keep screenshots of every request and support ticket.